Terms of service

Welcome to Tweedle.
These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with the terms outlined below.

Please read these Terms carefully before using our website.

1. Acceptance of Terms

By visiting, browsing, or purchasing from Tweedle, you agree to be bound by these Terms of Service, along with our Privacy Policy and other policies published on the website.

If you do not agree with any part of these terms, please discontinue the use of our website and services.

2. Eligibility To Use Our Website

By using this website, you confirm that:

  • You are at least the age of majority in your country or state of residence.
  • You are legally capable of entering into binding agreements.
  • Any information provided by you is accurate and complete.

You may not use our products or services for any unlawful or unauthorized purpose.

3. Product Information & Availability

Tweedle strives to present products, colors, fabrics, and designs as accurately as possible. However:

  • Actual product colors may slightly vary depending on screen settings and lighting.
  • Product availability may change without prior notice.
  • We reserve the right to limit quantities or discontinue products at any time.

All product descriptions, prices, and offers are subject to change without notice.

4. Pricing & Payments

All prices displayed on the website are listed in INR unless otherwise specified.

We reserve the right to modify pricing, offers, discounts, or promotional campaigns at any time without prior notice.

Payments are processed securely through trusted third-party payment gateways. Tweedle does not store your card or banking details.

5. Orders & Cancellations

Tweedle reserves the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer or household
  • Cancel suspicious, fraudulent, or bulk-reseller orders

In case of cancellation, the applicable refund will be processed according to our Refund Policy.

Customers are responsible for providing accurate billing and shipping information during checkout.

6. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and may vary due to:

  • Logistics delays
  • Weather conditions
  • Public holidays
  • High-demand festive periods
  • Unforeseen operational issues

Tweedle is not liable for delays caused by third-party courier partners.

7. Returns & Exchanges

Returns and exchanges are governed by our Return Policy available on the website.

Products returned must meet the eligibility criteria mentioned in the policy, including condition, packaging, and timeline requirements.

8. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Graphics
  • Videos
  • Website design
  • Text content
  • Branding elements

are the intellectual property of Tweedle and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use may result in legal action.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload malicious code, spam, or harmful content
  • Attempt unauthorized access to the website or systems
  • Misrepresent your identity or information
  • Interfere with website functionality or security

Violation of these terms may result in suspension or permanent restriction of access.

10. Third-Party Services & Links

Our website may contain links to third-party websites or services including payment providers, logistics partners, or social media platforms.

Tweedle is not responsible for:

  • Third-party content
  • Privacy practices
  • External website policies
  • Transactions made outside our platform

Users are advised to review the respective third-party policies before engaging with them.

11. Limitation of Liability

Tweedle shall not be held liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Website interruptions
  • Technical issues beyond our control
  • Delays caused by external service providers

All services and products are provided on an “as available” basis without warranties unless explicitly stated otherwise.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, stored, and used.

13. Modifications To Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of Indian courts only.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

Tweedle
Email: care.tweedle@gmail.com
Website: www.tweedle.in