Privacy policy

At Tweedle, we value your privacy and are committed to protecting your personal information with transparency, security, and care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you browse or shop on Tweedle, we may collect certain personal information including:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely through third-party payment gateways)
  • Device & Browser Information
  • IP Address and Website Usage Data

This information helps us provide a seamless, secure, and personalized shopping experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and shipping notifications
  • Improve our website experience and services
  • Personalize recommendations and marketing communication
  • Prevent fraudulent activities and maintain website security

With your consent, we may also send promotional emails regarding new collections, festive launches, exclusive offers, and updates from Tweedle.

3. Consent

By using our website and providing your personal information, you consent to the collection and use of your information in accordance with this Privacy Policy.

If you choose to subscribe to our marketing communications, you may withdraw your consent at any time by contacting us at:

Email: care.tweedle@gmail.com

4. Payment Security

Your payment information is processed securely through trusted third-party payment providers such as Razorpay and other certified gateways.

Tweedle does not store your debit/credit card details on its servers.

All payment transactions are encrypted and processed following PCI-DSS security standards to ensure maximum protection.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Shipping & logistics
  • Analytics and website optimization
  • Marketing and email communication

These providers only access the information necessary to perform their services and are obligated to protect your data.

Please note that third-party websites and services may have their own privacy policies, and Tweedle is not responsible for their practices.

6. Cookies & Tracking Technologies

Tweedle uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website functionality
  • Understand customer behavior
  • Optimize website performance
  • Provide relevant product recommendations

You can choose to disable cookies through your browser settings, although certain features of the website may not function properly.

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

Our website uses secure SSL encryption technology to ensure safe data transmission during purchases and account activity.

While we strive to use commercially acceptable means to protect your information, no online platform can guarantee absolute security.

8. External Links

Our website may contain links to external websites or social media platforms. Once you leave Tweedle’s website, we are not responsible for the privacy practices or content of those third-party websites.

We encourage users to review their respective privacy policies.

9. Age Requirement

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.

10. Policy Updates

Tweedle reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be reflected on this page immediately upon posting. We encourage users to review this page periodically to stay informed.

11. Contact Us

For any questions, concerns, requests, or feedback regarding this Privacy Policy or your personal data, feel free to contact us:

Tweedle
Email: care.tweedle@gmail.com
Website: www.tweedle.in